About CipherHealth
We’re obsessed with empowering purposeful healthcare conversations. Our cloud-based patient engagement platform orchestrates the many digital interactions between patients, providers and caregivers across all care settings for intelligent, personalized experiences to build confidence and trust — and lead to better outcomes.
Our Mission
Since 2009, CipherHealth has been building and powering the healthcare delivery system of the future by connecting providers, patients and caregivers through scalable, agile and omnichannel communications. We help healthcare systems better understand each and every patient, and ensure all communications can be personal, relevant, informed and actionable.
Company Culture
The CipherHealth Culture is built on our CARE2 Values. We are Collaborative, Agile, Resourceful, Engaged and Empowered. Above all, we CARE. We nurture a diverse and inclusive environment that delivers on our organization and individual goals to be impactful, successful, and fulfilled.
Our Products
Platform: A single-source solution for patient engagement to connect with patients across their care journey
CipherConnect: A conversational engagement solution that automates manual scheduling, intake, and administrative tasks
Pre-care: Automated outreach solutions for appointment reminders, care continuity outreach, and community messages
Point-of-care: A digital rounding solution for all types of safety, experience, and quality initiatives
Post-care: Condition-specific outreach solutions for post-visit and post-discharge follow-up
Our Platform
CipherHealth’s platform is hosted and developed in the Google Cloud Platform (SADA MSP) using Infrastructure as Code (IaC) techniques to ensure security, scalability, and reliability. It takes advantage of the Google Healthcare Cloud APIs to create industry standard interoperability in a fully HIPAA compliant environment. Our platform also supports integrations with major EHRs, including Epic, and is SOC 2 Type II and HIPAA Compliant. We are currently working on HiTrust Certification.